Coronavirus FAQs

Quality Cake Company Covid-19 Virus Update


From Thursday 5th November, our shop is temporarily closed for walk-in customers, but we are offering a click & collect service and taking orders for cakes, balloons, partyware and cake decorating items.

Please contact us to order via phone, email, chat, SMS or Social.

Current orders are NOT affected, as we will be offering a ‘click and collect’ service.

All orders will need to be collected at the shop front door and please wear a face covering. All orders must be paid in advance over the phone or via bank transfer.

We are also offering a local delivery service for those that can’t make it to the shop and you can place orders over the phone, via email or chat with us online.

How to contact us:

By phone: 01827 281069


Whatsapp: 07707259944

I want to order a cake for later in the year, can I do this?

Yes of course, we always advise you to book in early. See our ‘How to Order a Cake’ page for more details

Thanks for understanding

As a small, independent business, the Quality Cake Company team really do appreciate your understanding and support during this incredibly difficult time. We are all in it together and we will come back from this fighting.

Thanks for your continued support and we’re glad to be back to help celebrate those special occasions.

Happy to answer questions

If you have any concerns or questions please contact us so that we can talk to you directly.

We will continue to update this page as necessary. Please continue to stay safe at this difficult time.

Best wishes,
Angie, Izzy, Lisa and Jacky

Updated: Monday 2nd November 2020