Coronavirus FAQs

Quality Cake Company Covid-19 Virus Update

We are open

Following the Governement annoucenement that all non-esssential retail can re-open from Monday 12th April. We will be open for walk-in customers for cakes, balloons, partyware and cake decorating items.

You can still contact us to order via phone, email, chat, SMS or Social to arrange collection of balloon and cakes.

I want to order a cake for later in the year, can I do this?

Yes of course, we always advise you to book in early. See our ‘How to Order a Cake’ page for more details

How to contact us:

By phone: 01827 281069


Whatsapp: 07707259944

Thanks for understanding

As a small, independent business, the Quality Cake Company team really do appreciate your understanding and support during this incredibly difficult time. We are all in it together and we will come back from this fighting.

Thanks for your continued support and we’re glad still be able to help celebrate those special occasions in different circumstances.

Happy to answer questions

If you have any concerns or questions please contact us so that we can talk to you directly.

We will continue to update this page as necessary. Please continue to stay safe at this difficult time.

Best wishes,
Angie, Izzy, Lisa, Sharron and Jacky

Updated: Tuesday 5th January 2021